Privacy Policy

Last updated: April 23, 2025

This Privacy Policy describes how drdesimone (“Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal data when you visit, use our services, or make a purchase from drdesimone.net (the “Site”), or otherwise interact with us (collectively, the “Services”).

For the purposes of this Privacy Policy, “you” means any user of the Services, including customers, website visitors, or individuals whose data we process.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operational needs, legal requirements, or regulatory updates.

The revised version will be published on the Site with an updated “Last updated” date and, where required, we will take additional steps in accordance with applicable law.

Data Controller

For the purposes of applicable data protection legislation, including the EU General Data Protection Regulation (GDPR), the data controller is:

EOS2021 S.r.l.
Via Nuoro 16
00040 Ardea (RM) – Italy
Email: info@eos2021.it

How We Collect and Use Your Personal Information

To provide our Services, we collect personal data from different sources. The type of data collected depends on how you interact with us.

In addition to the specific purposes listed below, we may process your data to:

• Communicate with you
• Provide, improve, and optimize our Services
• Comply with legal obligations
• Enforce contractual terms
• Protect our rights and the rights of our users

What Personal Information We Collect

“Personal information” means any information that identifies or can be associated with you.

1. Information You Provide Directly

We may collect:

• Contact details (name, address, phone number, email)
• Order information (billing address, shipping address, payment confirmation, contact details)
• Account information (username, password, security credentials)
• Customer support communications

Providing certain information may be necessary to access specific features of the Site.

2. Usage Data (Automatically Collected)

We may automatically collect information about your interaction with the Site through cookies and similar technologies.

This may include:

• IP address
• Browser type
• Device information
• Network connection details
• Pages visited and interaction data

3. Information from Third Parties

We may receive personal data from:

• Shopify (platform provider)
• Payment processors (bank or card information, billing details)
• Service providers supporting hosting, analytics, shipping, and customer care
• Tracking and advertising technology providers

All third-party data is processed in accordance with this Privacy Policy.

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

• Performance of a contract (Art. 6(1)(b) GDPR)
• Compliance with legal obligations (Art. 6(1)(c) GDPR)
• Legitimate interests (Art. 6(1)(f) GDPR)
• Consent (Art. 6(1)(a) GDPR), where required

How We Use Your Personal Information

Providing Products and Services

To process orders, payments, shipping, returns, account management, and customer service.

Marketing and Advertising

If you have opted in, we may send marketing communications via email or other channels.
You may withdraw your consent at any time using the unsubscribe link or by contacting info@eos2021.it.

Security and Fraud Prevention

To detect and prevent fraud, illegal activities, or security breaches.

Service Improvement

To analyze usage trends and improve user experience.

Forms and Consent Collection

When you submit your personal data via contact forms or newsletter forms:

• Consent is collected via an unticked checkbox
• Enrollment in marketing communications occurs only upon explicit consent
• Consent can be withdrawn at any time

Cookies

We use cookies to:

• Operate and improve the Site
• Store user preferences
• Analyze traffic and interactions
• Provide personalized advertising

For details regarding Shopify cookies, please visit:
https://www.shopify.com/legal/cookies

You may disable cookies via your browser settings, though some functionalities may be limited.

How We Disclose Personal Information

We may disclose your data in connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
With your consent we share personal information for the purpose of engaging in advertising and marketing activities.

We may disclose your data to:

• Service providers (IT, payment processors, analytics, fulfillment partners)
• Business and marketing partners
• Affiliates within our corporate group
• Legal authorities when required by law

We do not sell sensitive personal data.

Data Retention

We retain personal data only for as long as necessary to:

• Fulfill contractual obligations
• Comply with legal requirements
• Resolve disputes
• Enforce agreements

Retention periods vary depending on the type of data and applicable legal obligations.

International Data Transfers

Personal data may be transferred outside your country of residence.

Where data is transferred outside the EU/EEA, we rely on:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions by the European Commission
• Equivalent lawful transfer mechanisms

Children’s Data

Our Services are not intended for children.
We do not knowingly collect personal data from individuals under 16 years of age.

If a parent or guardian believes a child has provided personal data, they may contact us for deletion.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Request correction
• Request deletion
• Restrict processing
• Object to processing
• Withdraw consent
• Request data portability
• Lodge a complaint with a supervisory authority

To exercise your rights, contact: info@eos2021.it

We may require identity verification before responding.

We will not discriminate against you for exercising your rights.

Third Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties.

If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions.

We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites.

Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party.

Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.”

In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

Complaints

If you believe your data protection rights have been violated, you may contact us.

If unsatisfied with our response, you may file a complaint with your local Data Protection Authority.

For EU residents, a list of authorities is available through the European Data Protection Board.

Contact Information

For questions regarding this Privacy Policy or your personal data:

Email: info@eos2021.it
Address: Via Nuoro 16, 00040 Ardea (RM), Italy