Invoicing Information

To allow us to properly manage orders from an administrative and tax perspective, invoice requests must be submitted at the time of placing the order or within 24 hours of the order confirmation, providing all information required for the issuance of the tax document.

Requests received after this deadline may not be accepted if the order has already been processed for tax purposes.

Companies and professionals with an Italian or intra-EU VAT number

For purchases made by companies or professionals holding an Italian VAT number or an intra-EU VAT number, the following information must be provided when placing the order, or within 24 hours of its confirmation:

Company name
Full billing address
VAT number
Tax code, if different from the VAT number
SDI code and/or PEC address, where required

For entities established within the European Union, the possible application of the VAT exemption regime may be assessed only where a valid intra-EU VAT number can be verified through the VIES system at the time of the order.

Orders placed without the necessary tax information, or with an intra-EU VAT number that is not valid or cannot be verified through the VIES system at the time of the order, will be treated as purchases made by final consumers, with VAT applied in accordance with the applicable legislation.

Once the order has been processed for tax purposes, it will not be possible to amend the billing details of the purchase or request changes to the VAT treatment applied.

Final consumers

Private customers who wish to receive an invoice must request it at the time of placing the order or within 24 hours of the purchase confirmation, providing the information required for the invoice holder:

First and last name
Full billing address
Tax code

Requests submitted after the indicated deadline may not be accepted if the order has already been processed for tax purposes.

Important notes

The correct provision of tax information is the responsibility of the customer.
In the event of incomplete, inaccurate, or late information, the order may be handled based on the information available at the time of tax processing.